Looking for Contact Centre solutions?

How does it all work?

Well, you tell us that you have a technology project and answer a few questions on our website. Our clever algorithm will save you weeks if not months of effort in narrowing down the hundreds of service providers available, to just the most relevant three for your requirements. Our experienced team of advisors will then help you to understand how to proceed, walk you through the demonstrations and help you to sign with the right supplier.

How do you keep up to date with the market?

We have a team of people who are constantly updating our data on new providers, features, commercials and much more. Our job is to give you the best chance of selecting the right providers leading to a successful implementation. The team at Trustec is dedicated to making sure you have the most up to date market analysis available.

How do Trustec make money?

The Trustec revenue model involves receiving an ongoing payment from the vendor that is selected, for the duration of the contract. The exact payment amount can vary depending on the specifics of each individual contract although there is no material difference per provider, allowing us to remain as an impartial advisor.

Who do we sign a contract with?

You do not need to sign any contracts with us. Instead, you will directly contract with your chosen service provider. We will assist in any commercial or contractual negotiations with providers if you need support.

Wouldn’t it be cheaper for us to go direct to the supplier?

Pricing from the service providers is structed so there is no bias toward direct engagements. In fact, our scale, experience and relationships lead us to helping customers negotiate as good a deal as possible. You won’t incur any additional charge for the work we to help you navigate the suppliers.

Do Trustec charge for your service?

No, we are a totally free to use service.