Compare Contact Centre Solutions

I have a legacy contact centre platform that is end-of-life or is out of warranty I have experienced a recent outage and want a more reliable solution I have a service contract expiring and want to explore my options I am paying too much for my current solution I am not satisfied with the quality of technical support I receive I have outgrown my current system or have a seasonal business and need something that scales I no longer want to be responsible for manging my contact center environment I have too many disparate systems and want to consolidate to a cloud-based solution