Compare Lumen and Cisco Webex
Compare Lumen and Cisco Webex for your business IT needs. Lumen offers UCM Cloud for Government and US-based data centers, while Cisco Webex boasts a large user base and seamless integration with Webex Meetings.
Overview
HQ:
- Broomfield, CO
Employees:
- 29000
Seats in service:
- 171000
Public/Private:
- Public: LUMN
Key Verticals:
- Financial Services
- Government
- Healthcare
- Retail
Technical
Datacenter Locations:
- N/A
Supported technologies:
- Cisco
- Poly
AI Capabilities:
- Live Language Translation Note Taking & Summarization Real-Time Transcription Sentiment Analysis
Integrations
CRM/ERP/Ticketing:
- Microsoft Dynamics
- Zendesk
Productivity Apps:
- Google Workspace
- Microsoft Office
- Microsoft Teams
- Slack
USPs
Key differentiators:
- Lumen is also able to offer UCM Cloud for Government (UCM-G) for clients requiring FedRAMP. Offering based in the US (Cisco data centers) Versa and Cisco SD-WAN offerings Lumen enablement services for UCC Lumen takes first call for customers and triage for resolution
Overview
HQ:
- San Jose, CA
Employees:
- 76000
Seats in service:
- 10000000
Public/Private:
- Public: CSCO
Key Verticals:
Technical
Datacenter Locations:
- N/A
Supported technologies:
- Cisco
- Poly
- Yealink
AI Capabilities:
- Assign Action Items Live Language Translation Note Taking & Summarization Real-Time Transcription Sentiment Analysis Additional Capabilities: Full List.
Integrations
CRM/ERP/Ticketing:
- Microsoft Dynamics
- Zendesk
- Zoho
Productivity Apps:
- Google Workspace
- Microsoft Office
- Microsoft Teams
- Slack
USPs
Key differentiators:
- Market leader with over 55.5M users across the globe Flex licensing eligibility Seamless integration with industry-leading Cisco Webex Meetings platform