Compare CommandLink and TPx Communications
Compare CommandLink and TPx Communications for your business needs. Find out the pros and cons of each provider to make an informed decision.
Overview
HQ:
- Seattle, WA
Employees:
- 100
Seats in service:
- 20000
Public/Private:
- Private
Key Verticals:
- Financial Services
- Healthcare
- Manufacturing
Technical
Datacenter Locations:
- N/A
Supported technologies:
- Cisco
- Poly
AI Capabilities:
- none
Integrations
CRM/ERP/Ticketing:
- Microsoft Dynamics
Productivity Apps:
- Microsoft Office
- Microsoft Teams
USPs
Key differentiators:
- Proprietary Command|Link ITSM Software/IT management application Supports case creation, updates, and management of custom communication strategies to contacts based on role, site, service, or support case action item Ability to integrate via API to Internal Ticketing system (if applicable) Centralized security settings (eliminate laborious security updates)
Overview
HQ:
- Austin, TX
Employees:
- 900
Seats in service:
- 500000
Public/Private:
- Private
Key Verticals:
- Education
- Healthcare
- Retail
Technical
Datacenter Locations:
- N/A
Supported technologies:
- Cisco
- Poly
- Yealink
AI Capabilities:
- Note Taking & Summarization Real-Time Transcription
Integrations
CRM/ERP/Ticketing:
Productivity Apps:
- Microsoft Teams
USPs
Key differentiators:
- 100% Guaranteed Voice Quality. Carrier as well as MSP, offering managed IT services in addition to cloud UC/CC Offer their own VeloCloud gateways and network, with 30-day POCs available