Compare 8x8 and Peerless Networks (Call One)
Compare 8x8 and Peerless Networks (Call One) for your business needs. 8x8 offers AI capabilities and global calling, while Peerless Networks focuses on custom solutions and flexible licensing options.
Overview
HQ:
- Campbell, CA
Employees:
- 1500
Seats in service:
- 1000000
Public/Private:
- Public: EGHT
Key Verticals:
- Healthcare
- Manufacturing
- Retail
Technical
Datacenter Locations:
- N/A
Supported technologies:
- Cisco
- Poly
- Panasonic
- Yealink
AI Capabilities:
- Live Language Translation Note Taking & Summarization Sentiment Analysis Additional Capabilities: ecosystem-driven, open AI integrations; allows customers to layer their own AI solutions on top of 8x8's capabilities. Read more about 8x8's Intelligent Customer Assistant (roadmap) here.
Integrations
CRM/ERP/Ticketing:
- Microsoft Dynamics
- Zendesk
- Zoho
Productivity Apps:
- Google Workspace
- Microsoft Office
- Microsoft Teams
- Slack
USPs
Key differentiators:
- Local DIDs in 114 countries and unlimited global calling for phone and contact center across 48 countries Have won awards for highest voice quality over the public Internet (Tolly Group) Owns 200+ VoIP patents Develop 10-12 new 3rd party integrations every quarter
.png)
Overview
HQ:
- Chicago, IL
Employees:
- 110
Seats in service:
- 5675
Public/Private:
- Private
Key Verticals:
- Financial Services
- Government
- Healthcare
Technical
Datacenter Locations:
- N/A
Supported technologies:
AI Capabilities:
- pending
Integrations
CRM/ERP/Ticketing:
Productivity Apps:
USPs
Key differentiators:
- Metaswitch platform roadmap with Microsoft includes hooks into SharePoint, OneNote, and Microsoft Teams (Direct Routing/Embedded Dialer) Call One focuses on customizing their solution to each customer's needs, leveraging MondaGo to offer a bespoke telephony platform with a variety of 3rd-party integrations Flexible user license options, including full a la carte feature choices